Plan Terms & Conditions
This is NOT dental insurance, rather a savings plan. This savings plan cannot be used in conjunction with dental insurance or other discounts. This plan is only valid at this dental office. Care from other providers or specialists is not included. Plan fees are subject to change.
If you a current patient enrolling in the Wellness Plan, your account MUST have a ZERO balance.
The plan is not retro-active and will become effective on the date of enrollment.
It is the member’s responsibility to utilize the services included in this agreement within their plan year limit. Any unused benefits will not be carried over or refunded. The plan is non-transferable.
It is the patient’s responsibility to inform Celestial Dental Spa of changes in billing information due to expired credit/debit cards, etc. Expired cards are not a valid reason for non-payment. If we are unable to process a member’s monthly credit card, the Wellness Plan is VOID until payment is made. Any unused benefits during this time are relinquished. Any scheduled future appointments will be canceled and cannot be rescheduled until account is in good standing.
In exchange for the care provided under this plan, the covered member agrees to pay all balances in full at the time of treatment. If treatment is not paid in FULL at the time of service, the treatment discount is void.
If Care Credit, Lending Club, etc. are used the discount on the plan will be void.
The member has the right to opt out of the plan for a full refund within 30 days of enrollment as long as treatment has not started. If ANY treatment has been performed or if 30 days from enrollment have lapsed, NO refund will be given.
Services are based upon a plan year. The full membership fee are due on the date of enrollment and eligibility will begin at that time, remaining active for one year. There are no waiting periods. Your annual membership will be automatically renewed at the end of each plan year, with the credit card on file. You will be notified by email prior to your yearly renewal.
If appointments are broken without 48 hours prior notice, a cancellation fee may apply.